Shopify AI FAQ App

Add AI-Generated FAQs to Your Shopify Store in Minutes

SK: AI FAQs writes accurate, on-brand answers for you and displays them as a clean FAQ accordion on any product page or a shop-wide FAQ page — so shoppers get instant answers and you cut repetitive support tickets. No coding required.

Built for Shopify merchants worldwide

Free plan available · Generate FAQs with AI or write your own · Live on your storefront in one click

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4

Display Templates

2

AI Generation Modes

2

FAQ Scopes

0

Extra API Calls

3

Plan Tiers

100%

Built for Shopify

Why a FAQ app matters

Answer questions before they become tickets

Most pre-sale questions repeat themselves. Publishing clear FAQs on your product and help pages removes doubt at the point of purchase — and takes pressure off your support inbox.

Reduce Support Tickets

Give shoppers self-service answers to shipping, sizing, returns and product questions — so fewer of them ever reach your team.

Boost Conversions

Well-placed product FAQs remove last-minute objections right where buyers decide, helping more visitors add to cart with confidence.

Answer Search Intent

FAQs target the real, long-tail questions people type into search — putting the answers shoppers are looking for right on your pages.

Everything in one app

A complete AI FAQ builder for Shopify

Generate FAQs with AI or write them by hand, organise them into groups, and display them anywhere — all managed from a simple, embedded admin.

Top feature

AI FAQ Generation

Turn a product or a short description into a full set of questions and answers in seconds. Every FAQ stays fully editable before you publish it.

Top feature

Product & Global FAQs

Attach a FAQ group to specific products, or publish it shop-wide for a dedicated FAQ page. The right answers show up in exactly the right place.

Top feature

4 Display Templates

Choose Accordion, Card Grid, Boxed or Minimal. Each renders inside an isolated Shadow DOM, so your FAQ widget always looks clean on any theme.

Built-in FAQ Search

A live search box lets shoppers filter questions and answers as they type.

Load-More Pagination

Show a set number of FAQs at a time and reveal the rest on demand.

Groups & Categories

Organise FAQs into groups and categories with tags, ordering and status.

Bulk AI Generation

Select many products and generate a FAQ set for each of them in one run.

Smart Clarifications

From a description, the AI can ask follow-up questions for sharper answers.

FAQ Analytics

Track impressions, interactions and interaction rate for every group.

Zero-Latency Storefront

FAQs are cached in Shopify metafields and render with no extra API calls.

Accessible by Default

Keyboard-friendly toggles with correct ARIA states for every FAQ item.

Guided Setup

An onboarding checklist confirms your app embed and blocks are live.

Live in three steps

From zero to a published FAQ page — fast

No theme edits, no developers. Generate, place and publish your FAQs straight from the app.

1

Generate or write

Let AI draft FAQs from your products or a description, or add question-and-answer pairs manually. Edit anything before you save.

2

Assign or publish

Attach a group to selected products for product-page FAQs, or leave products empty to publish it shop-wide as a global FAQ page.

3

Show on your store

Add the theme app block once. Your FAQ accordion appears instantly and stays in sync every time you make a change.

4 display templates

A FAQ layout for every page

Pick the look that fits your store. Every template is style-isolated in its own Shadow DOM, so it renders consistently on any Shopify theme.

Default Accordion

The classic expand-to-open FAQ list — compact and familiar for shoppers.

Card Grid

Questions laid out as tidy cards — great for browsable, scannable FAQ pages.

Boxed

Each FAQ sits in its own accented box for a bold, well-separated layout.

Minimal

Clean, borderless rows that blend seamlessly into a minimal store design.

AI that does the writing

Two ways to generate FAQs with AI

Whether you already have products or you're starting from an idea, the AI drafts clear, relevant questions and answers you can refine in a click.

  • From your products — pick one or many products and the AI reads their title, description, vendor and type to write tailored FAQs.
  • From a description — write a few sentences about your business or product and let the AI take it from there.
  • Guided clarifications — the AI can ask follow-up questions first, so the final answers are accurate and specific.
  • Bulk generation — produce a separate FAQ group for every selected product in a single run.
  • Always editable — review, tweak and reorder every question before it goes live.
Manage it all in one place

A FAQ admin built on Shopify Polaris

Every FAQ group lives in a clean, searchable dashboard that feels right at home inside your Shopify admin.

  • Sortable FAQ list with category, item count, product count and status
  • Search, tabs & filters to find any group by name, status or category
  • Bulk actions to activate, deactivate or delete groups together
  • Auto re-sync keeps your storefront up to date on every edit
  • Re-sync all repairs every product and global FAQ in one click
Measure & improve

See which FAQs are actually working

Impressions & Interactions

Every FAQ view and open is tracked as a lifetime total and a daily aggregate, so you can spot trends over any date range you choose.

Top-Performing FAQs

A dashboard leaderboard ranks your top FAQ groups by impressions and shows the interaction rate for each — see what shoppers engage with most.

Trends Over Time

A historical graph plots daily impressions against interactions, making it easy to see how new or edited FAQs perform after you publish them.

Built for Shopify

A native, embedded app and Theme App Extension — no third-party workarounds.

Theme app blocks
Metafield-cached data
Shadow-DOM isolation
OAuth & session auth
GDPR webhooks
Multi-language admin
Zero-latency rendering
Per-shop data isolation
Simple, scalable plans

Start free, scale as you grow

Every plan includes AI generation, all display templates and analytics — the tiers simply raise how many products you can publish FAQs on. Start free and upgrade any time. Prices are billed in USD every 30 days.

Basic

Free
FAQs for up to 30 products
Get Started
  • AI Q&A generation from product data
  • Product & global FAQs
  • All 4 display templates
  • Built-in search & pagination
  • Branding & style customization

Pro+

$300 / month
FAQs for up to 1,500 products
Go Pro+
  • Everything in Pro
  • Batch processing capability
  • Best for large catalogues
  • Unified FAQ administration
  • Re-sync all metafields
FAQs

Frequently asked questions

No. You generate or write FAQs in the app, then add a single theme app block through the Shopify theme editor. There's nothing to code and no theme files to touch.
You can generate from your products — the AI reads each product's title, description, vendor and type — or from a short text description of your business. It may ask a few clarifying questions first, then drafts questions and answers you can edit before saving.
A FAQ group assigned to one or more products only appears on those product pages. A group with no products assigned is published shop-wide, so you can build a dedicated FAQ page or help section for the whole store.
No. FAQ data is cached directly in Shopify metafields, so the storefront renders your FAQs with no extra API calls. The widget is also style-isolated in its own Shadow DOM, so it won't clash with your theme's CSS.
Yes. The free tier lets you generate up to 30 FAQ groups per month with full access to AI and manual creation, all display templates and analytics. Paid plans raise the monthly generation limit as you scale.
Always. Every generated FAQ is fully editable before and after publishing — change the wording, reorder items, toggle any question on or off, and your storefront updates automatically.

Turn shopper questions into answers that sell

Install SK: AI FAQs and publish AI-generated FAQs on your product and help pages — reduce support tickets and win more confident buyers.